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Housekeeping and Environmental Services Teams Key to Infection Control, Patient Safety, and Customer Satisfaction

September 13, 2023

MANCHESTER (September 13, 2023) – Environmental Services and Housekeeping Week, celebrated annually in September, recognizes the vital role played by these teams in all areas of healthcare including skilled nursing and long-term care. 

               [Pictured: Parkville Care Center celebrates and recognizes its Housekeeping and Environmental Services team] 

In healthcare the spotlight often shines on doctors, nurses and other direct care providers and it becomes easy to overlook those working tirelessly to support the residents and their quality of life in other meaningful ways. The contribution of housekeeping and environmental services is integral to enhancing infection control protocols, achieving patient safety goals, and maintaining customer satisfaction.

During the peaks of the COVID pandemic the role of these teams immediately became even more critical. They worked and continue to work tirelessly to ensure that surfaces and high-touch areas we and arere properly cleaned and disinfected, reducing the risk of transmission. Their dedication to maintaining a safe environment is commendable and plays a significant part in safeguarding public health.

Patient safety is a top priority in any healthcare facility. Environmental services and housekeeping teams work hand-in-hand with clinicians to maintain a hygienic and safe atmosphere. Fall prevention is a notable example where housekeeping teams contribute. Keeping floors dry and free of obstacles is paramount to preventing accidents. These teams ensure that patient rooms are clutter-free and well-organized, reducing the risk of falls and injuries.

A clean, well-maintained environment is not only aesthetically pleasing but also contributes to a positive patient experience. Recognizing and appreciating the hard work of environmental services and housekeeping teams can boost their morale and motivation. 

Environmental Services and Housekeeping Week is a timely reminder of the indispensable role played by these teams and as we celebrate this week, let us not forget to recognize and appreciate their invaluable contribution to the health and well-being of our loved ones and our communities.