60 West started off the week by recognizing and thanking the housekeeping and laundry staff that are a critical part of their environmental services team and daily operation.  As with much of iCare’s recognition it came in the form of treats! September 13-29 is National Healthcare Environmental Services Week and their service means even more in 2020 as the COVID pandemic continues and environmental services teams are on the front lines everyday. A safe, hygienic, orderly, compliant and c…

On September 8, 2020 the team at Optum/United Healthcare treated the residents and staff of Touchpoints at Bloomfield to a tasty Summer treat of tropical shaved ice from the Kona Ice Truck.   Staff and residents had the opportunity to enjoy some sun and fresh air while picking out a shaved ice flavor. Some staff were seen dancing down the sidewalk! Optum/United has sent treats, snacks, recognition, thanks and relief to many of iCare’s care centers and we appreciate their thoughts and con…

The conditions and rules related to COVID seem to evolve and change almost every day. This is especially true in skilled nursing care centers across the State and country. However, it is important to note that the COVID infection rate in Connecticut nursing homes is LESS than the infection rate in the general population. Skilled nursing care centers are a safe place to receive the care you or your loved one need at this time. If you need medical care and treatment, including in a nursing home, s…

The healthcare heroes at Touchpoints at Bloomfield were treated to snacks and meals as a sign of appreciation and recognition from two generous partner organizations this week. Saisystems, in conjunction with Subway, sponsored meals for all three shifts, which was over 120 boxed meals. Saisystems is a Hartford Healthcare Partner, as is Touchpoints at Bloomfield. This generous event was meant to highlight the hard work and dedication of frontline healthcare workers and all staff who cared for res…

In early July 2020, the leadership team at Westside Care Center received the following testimony from the daughter who had both parents at Westside at the same time, in the same room. ” from the receptionists at the front desk, dietary, housekeeping, nurses’ aides to nurses were always polite, friendly and caring.  I was able to sleep at night knowing Mom and Dad were safe.  All of you helped me through the hardest days and months of my life, and I thank all of you for that. You all we…