The Touchpoints at Farmington team celebrated a key milestone in employee safety; 500 days without time lost to a work related injury. For all of their hard work, attention to safety and dedication to a team effort, the staff was treated to brick-oven pizza from Bill’s Mobile Brick Oven. iCare leadership shared with the Touchpoints at Farmington team that it takes “ideas, expectations, management, and enthusiasm to make such a safe workplace.”

The residents at Touchpoints at Farmington have been delighted by a new friend who has been visiting the skilled nursing community on a regular basis. When Tenley comes through the door she is greeted with a very warm welcome. Tenley is a beautiful black and ruby Cavalier Kin Charles who has recently graduated from the Tails of Joy Training Program to become a Certified Pet Therapy Dog. 

Touchpoints at Farmington celebrated a milestone in promoting and delivering on workplace safety, celebrating 400 hundred consecutive days without a lost day to workplace injury. In addition, Farmington has accrued another 30 days since the milestone was official and are working hard towards a goal of 500 days. More photos in the post. 

A Touchpoints at Farmington resident provided a glowing testimonial about the care he received from the nursing staff and the Care Transitions Team while recovering from open heart surgery.  ”Throughout my stay the CHF team were amazing in helping me recover, teaching me things I needed to know…I was really impressed that the CHF team (Anna and Billy) were able to review my hospital records and compare them with my current records and update SFH with that information.”

Touchpoints at Farmington is pleased to announce that it received the Pinnacle Customer Experience Award in the category of Dining Service by Pinnacle Quality Insight. According to their materials, this award is given to care providers who have achieved best-in-class customer satisfaction standards within their peer group.