I had only a few hours to decide which rehab to go to. My care manager at the Manchester Memorial Hospital was very helpful in providing information about my options. Due to my illness, I was now on oxygen and needed to make sure pulmonary rehab was on my check list. I chose Touchpoints at Manchester, and I am glad I did.  My Touchpoints experiences was wonderful. I feel like I was part of a family here. I will recommend Touchpoints at Manchester whole heartedly.

iCare’s Billy Boyce and Sarah Landi presented at Saint Francis Hospital’s “Share the Care: Transition from Acute to Post Acute Care” educational conference on December 1st. The day long series, held at Saint Francis’ Connecticut Institute for Primary Care Innovation in Hartford, focused on the management of high risk patients, with emphasis on heart failure, COPD and sepsis.

My adventure started in 2013, I suffered a stroke and lost my ability to walk. I went to Touchpoints at Manchester and I got on my feet again. Then 2015 I was hit with cancer in my spine and I had surgery. I could not even move my legs…

Judy W had been a patient at Touchpoints at Manchester. After her passing, Judy’s family wanted to honor her memory and her experience at TAM and struck upon the idea for a lobby fireplace. This family’s experience and love for TAM so beautifully shows how important it is to live the customer experience on every level.

Patient George F. provided a testimonial on his stay at Touchpoints at Manchester after a total hip replacement. He received Touchpoints’ signature Beyond the Joint program, including Prehab and Rehab with physical therapy and clearly experienced the benefits of the program, saying, “I just wish to say, my rehab stay at Touchpoints at Manchester exceeded my expectations!”