Meet Yong Crandall, Administrator at Touchpoints at Chestnut. Balancing a demanding role with personal well-being is key to her leadership style. Yong makes time for long walks—either before or after work—to clear her mind and process the day’s ideas and challenges. This practice helps her maintain a positive outlook, which in turn influences the care she provides for both her staff and residents. Yong embraces the wisdom of Esther and Jerry Hicks, reminding herself that “The dominan…

Meet George Kingston, Administrator at Trinity Hill Care Center. George’s journey in healthcare began early on with an MBA in healthcare finance. He initially managed budgets and reimbursements in hospitals but soon discovered that the routine and cyclical nature of that role left him yearning for more variety. On a spontaneous move, he stepped into a controller position for a group of seven nursing homes and was instantly captivated by the role of an administrator. Now, 32 years later, George…

Meet Ashley Frame, Administrator at Westside Care Center. Ashley’s journey into long-term care administration began as a dietary aide, where she first discovered the profound impact even the smallest gestures can have on residents’ lives. Driven by a passion to be hands-on in patient care, she advanced to become a therapeutic recreation assistant, focusing on specialty programs and building lasting relationships with residents and their families. Ashley’s decision to become an administrato…

Meet Jennifer Johnson, Administrator at Parkville Care Center. Jennifer emphasizes that maintaining personal well-being is essential in a career that demands so much. For her, self-care isn’t just an occasional practice—it’s a continuous commitment to being the best version of herself for both her team and the residents she serves. Jennifer believes that “we cannot show up as the best versions of ourselves if we are not nurturing the parts of us that allow our positive attributes to …

Meet Tabitha Davis-Barron from MissionCare Bennington. Tabitha believes that a strong sense of community in a nursing home begins with celebrating the achievements of the staff. When team members feel appreciated and acknowledged, they gain a deeper sense of purpose and commitment. This, in turn, elevates the care and compassion they extend to residents. By guiding and encouraging growth, Tabitha has cultivated an environment where both staff and residents feel like part of one supportive family…