Meet Patrick Neagle, Administrator at Touchpoints Manchester. When asked to share a story of overcoming a challenge, Patrick reflected on the tumultuous days of the COVID pandemic. He described a time when projecting leadership and strength became crucial—even as uncertainty and self-doubt loomed large. Patrick’s insight was clear: “Character is not built through adversity, it is revealed.” His experience during the pandemic not only shaped him into a stronger leader but also tau…

March 10-14, 2025 is National Long Term-Care Administrator’s Week. During this week, staff, residents, families, and volunteers have the opportunity to say “thank you” and honor the administrators who lead our nation’s long-term care communities.  A heartfelt and sincere thank you from all of us at iCare Health Network to our dedicated Administrator team who continues to lead through challenging times and work tirelessly to safeguard and enrich the lives of the residents we serve.  In …

This American Heart Month, the iCare Complex Care Team and the Touchpoints Rehab centers invite the entire community—staff, residents, and visitors—to explore heart-smart tips and make small changes that lead to a healthier tomorrow. Signs with tips and healthy habits are in each center lobby.  American Heart Month is observed annually in February to raise awareness about heart disease, the leading cause of death in the United States. Its purpose is to educate the public about heart dis…

Some Valentines Day reflections, photos and events from around the iCare Health Network, courtesy of staff and residents.

Construction continues on a brand-new, six-chair ‘dialysis den’ exclusively for residents at Westside Care Center in Manchester.  This state-of-the-art addition will allow the care center to provide on-site hemodialysis services to up to 36 residents. The den and dialysis program will create an environment of convenience and integrated care. Residents will not longer need to travel in challenging weather or worry about the complications of transportation among other benefits.   The dialys…