Today the Touchpoints at Farmington team, including the Heart Failure Program’s Transitional Care Nurse and the Touchpoints Therapy team, among others, received a glowing testimonial in the form of a Yelp Review. “  I had a lot of positive experiences. The staff at the facility was working with me very closely. I know I could not have done it by myself. I am happy to finally be returning home after a long stay however I greatly appreciate all the help and support provided to me by t…

As of September 28, 2020, Governor Lamont and the Department of Public Health lifted the restriction on indoor visitation in nursing homes in Connecticut. As of this week, all iCare Health Network care centers will be allowing and supporting indoor visits in addition to continuation of outdoor visits, weather permitting. Each care center will have some specific guidelines depending on the center’s layout, staffing and other needs. Below are a list of guidelines and infection control measures. …

I have such phenomenal appreciation for all of the staff. I don’t believe you receive enough gratitude and recognition of just how much you are greatly valued and loved for your diligent hard work at Touchpoints. You are the scaffold that keeps this place afloat. And though not everyone is able to express their support to you, please know it is on the minds of all the residents. 

60 West started off the week by recognizing and thanking the housekeeping and laundry staff that are a critical part of their environmental services team and daily operation.  As with much of iCare’s recognition it came in the form of treats! September 13-29 is National Healthcare Environmental Services Week and their service means even more in 2020 as the COVID pandemic continues and environmental services teams are on the front lines everyday. A safe, hygienic, orderly, compliant and c…

On September 8, 2020 the team at Optum/United Healthcare treated the residents and staff of Touchpoints at Bloomfield to a tasty Summer treat of tropical shaved ice from the Kona Ice Truck.   Staff and residents had the opportunity to enjoy some sun and fresh air while picking out a shaved ice flavor. Some staff were seen dancing down the sidewalk! Optum/United has sent treats, snacks, recognition, thanks and relief to many of iCare’s care centers and we appreciate their thoughts and con…