Here is a selection of Valentine’s Day photos from around the iCare Health Network. Parkville Care Center did a fun “speed dating” style meet and greet, connecting with residents from Touchpoints of Bloomfield. Both parties used the iPads and chatted for about 30 minutes. Parkville also received Valentine’s Day cards from three separate community and school groups for residents.  Touchpoints at Chestnut and MissionCare at Holyoke festivities are shown as well.  Spre…

On Valentine’s Day, the Fresh River staff and residents were showered with heartfelt, hand written messages and cards, handmade by students in the Windsor Public Schools. Each card had a message written inside directed towards the team and the residents who reside at Fresh River Healthcare. The staff was simply touched by the sentiment and would like to express gratitude to all who contributed to making their day filled with love.  Over 300 cards were donated to Fresh River from the di…

Pride in Food Service Week is an annual event honoring dietary managers and their employees to celebrate the important role they play in institutional food service. Nourishment is a critical part of the rehabilitation process and continued ongoing health and These dedicated teams keep residents fed, happy and full, tailoring menus and accommodating specialty diets.

On Groundhog’s Day 2022, the team at MissionCare at Holyoke celebrated the first anniversary of the care center’s operation. Put another way, they celebrated heading into Year Two on 2/2/22. To carry through with the dual themes, the Groundhog himself ignored the presence or absence of his shadow and visited residents and staff, delivering cupcakes and spreading traditional Groundhog Day cheer. Two dollar bills made an appearance as part of the thank you to the staff who have made…

iCare Health Network engages a company to administer periodic Resident Satisfaction Surveys to both long term care residents currently residing in the centers and residents recently discharged home.  These surveys provide a range of feedback and help iCare in improving and modifying customer service, clinical programs and the resident experience. Here is a sampling of positive comments that iCare residents shared about their overall experience and their feelings on the excellent iCare staff&#…